A hotel management system (HMS), also known as a property management system (PMS), is a software application that helps hotels manage their day-to-day operations. HMSs can be used to automate tasks such as reservations, check-in/check-out, billing, and inventory management. They can also provide hotel staff with valuable insights into guest preferences and spending habits.
HMSs have become increasingly important in recent years as hotels have looked for ways to improve efficiency and profitability. By automating tasks and providing staff with better information, HMSs can help hotels save time and money. In addition, HMSs can help hotels improve the guest experience by providing personalized service and resolving issues quickly and efficiently.